Merchant Services: 1-877-847-2266
Sales: 1-866-961-1524 or
click here to have our
sales department contact you.
PreCash Toll-free number:
1-800-PreCash (773-2274)
Houston Office
713-600-2200
1800 West Loop South
Houston, TX 77027 |
Portland Office
503-248-5000
421 SW Sixth Avenue
Portland, OR 97204 |
State-Specific Customer Notice Information
Colorado
COLORADO DIVISION OF BANKING - COLORADO MONEY TRANSMITTERS ACT -
CUSTOMER NOTICE
Entities other than FDIC-insured financial institutions that conduct
money transmission activities in Colorado, including the sale of money orders, transfer of funds,
and other instruments for the payment of money or credit are required to be licensed by the
Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado
Revised Statutes. If there are questions or concerns regarding a transaction with a licensee,
please contact the Colorado Division of Banking at (303) 894-7575 or by mail at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, Colorado 80202
Consumer complaints should be in writing, providing as much detail
as possible. Please include the following information:
- The name of the institution and the name of any person(s) at the
institution with whom the complainant has had contact. Include telephone number(s) and
addresses.
- A complete description of the complaint and any efforts that have been made
to resolve the complaint directly with the institution.
- Copies of any available documentation supporting the complaint and efforts
toward resolution.
- Any suggestions regarding a preferred resolution of the complaint.
Maryland
The Commissioner of Financial Regulation for the State of Maryland
will accept all questions or complaints from Maryland residents regarding PreCash money
transmission services at:
Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
Telephone: 1-888-784-0136
Texas
After first contacting PreCash, if you still have an unresolved
complaint regarding our money transmission activities, please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
Telephone: 1-877-276-5554
Website:
www.banking.state.tx.us
WebConnect Training
PreCash has observed that merchants who take our free training sessions have more success
with their PreCash program. Interactive training modules are available 24/7 on WebConnect. A link
to WebConnect is sent to every new merchant along with their WebConnect log in information.
Once you log in, choose the Training link on the homepage. Topics include:
Getting Started in WebConnect, WebConnect Reports, Bill Pay, Prepaid Refills and Vision Prepaid
Cards. You can take any or all of the modules, as often as you like.
Terminal Training
If you are using PreCash with your existing point of sale terminal, please call
Merchant Services at 1-877-847-2266 to schedule PreCash Terminal Training.
Entrenamiento en Espanol
El Servicio al Comerciante de PreCash ofrece entrenamiento en Español para nuestros
clientes. Favor de llamar al Servicio de Comerciante de PreCash al 1-877-847-2266 para hacer una
cita.
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